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Care Home Neglect claims

If your family member or loved one has suffered abuse or neglect at the hands of care home staff, we can help you to secure compensation. We understand how distressing this could be for you, but we will guide you throughout the legal process, offering no win, no fee advice at every stage.

Our solicitors will fight your corner every step of the way to secure maximum compensation for the suffering your relative has experienced. We will do everything possible to hold care homes accountable.

Ramsdens’ care home solicitors are an award-winning team based across Yorkshire. We are widely recognised for our practical and helpful approach - and we will help you to get the support you need at this time.

Contact us today to discuss making a care home neglect claim in a free consultation by calling 01484 821 500, or complete our online enquiry form, and we will get back to you.

How we can help with your care home neglect claim

Neglect in a care home can range from the accidental - for instance, if an elderly resident is left alone and is injured by a fall - to shocking cases of deliberate neglect and harm. We have dealt with claims of all kinds and our team has the experience and skills to secure compensation, as well as offer comprehensive emotional support - we understand how distressing such cases are.

Our care home solicitors have represented clients in claims arising from:

  • Injuries caused by residents being left unattended;
  • Pressure sores caused by a lack of movement;
  • Slips, trips and falls;
  • Failure to provide adequate food and water;
  • Medication mistakes;
  • Ignoring a resident’s clear needs;
  • Failing to maintain certain standards of personal hygiene and cleanliness;

We have experience in securing apologies, admissions of wrongdoing and compensation for families who have been affected by care home neglect. We act on behalf of victims, as well as their family and loved ones - we will work tirelessly to ensure lessons are learned and improvements are made.

No matter how you or your loved one has been affected, our solicitors can help you to consider your next steps, and whether making a care home neglect claim is the best approach for you.

Who is at fault for my loved one’s injury?

Care homes and nursing homes have a duty of care to all residents to make sure they are kept safe, comfortable and unharmed. Unfortunately, this does not always happen, and cases of both intentional and unintentional neglect occur on a regular basis. At Ramsdens, we aim to ensure your loved one is in safe hands when you are not there.

If you have concerns about the treatment your loved one has received whilst in a care or nursing home, we recommend that you speak to a solicitor about pursuing a claim for neglect.

Why choose us?

You can rest assured that your care home neglect claim will be handled with care and sensitivity. We have a strong reputation with over 150 years in this field. We are therefore confident that we can provide you with the support you need.

Ramsdens Solicitors is a member of the Association of Personal Injury Lawyers and the Law Society Personal Injury Panel, meaning we are a reputable and well-respected firm within this sector.

We provide:

  • A free consultation
  • No win, no fee representation
  • Early home visits
  • A friendly, confidential service
  • Fast responses to all communication
  • Specialist solicitors to deal with your claim

Our negligence solicitors are led by legal specialist Natalie Marrison. Natalie is an award-winning solicitor recommended in the Legal 500, recognised for her quality of service.


Am I eligible to make a care home neglect claim?

It is very important that no matter which care home an elderly person is living in, they should feel comfortable, relaxed and safe. Sometimes, you may be able to ask them directly if they are happy with the level of care they are receiving, however, some relatives may not have the capacity to tell you if they are suffering from neglect.

When an elderly person suffering from an illness such as dementia suffers neglect at the hands of care home professionals, it can lead to serious injury and often death.

In less severe cases, an accident within a care home can cause severe pain and distress for your relative, but some incidents can result in life-changing injuries.

If you have suspicions of malpractice or abuse, you should contact a care home solicitor immediately to find out the best approach and next steps.

What are the signs of care home negligence?

Warning signs of neglect in a care home include the sudden appearance of bruises and cuts, however, there may also be emotional signs, such as the elderly person acting out of character, suffering from weight loss or deteriorating personal hygiene.

Contact us

With offices across Yorkshire, we can provide our services across the entire county. To find out if you can make a care home neglect compensation claim, call us for free on 01484 821 500, or submit your claim online and a member of the team will get back to you as soon as possible.

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