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Legal & Regulatory

The firm

Ramsdens Solicitors LLP is a limited liability partnership registered in England and Wales (registered number OC 316582) and our registered office is at Oakley House, 1 Hungerford Road, Huddersfield HD3 3AL. A list of members of Ramsdens is open to inspection at the above registered office. The term partner is used to refer to a member of Ramsdens or an employee or consultant of Ramsdens who is a lawyer and with equivalent standing and qualifications as the members of Ramsdens.

We are a firm of solicitors practising in England. We are authorised and regulated by the Solicitors Regulation Authority and are subject to the Solicitors Code of Conduct 2011.

We want to give you the best possible service. However, if at any point you become unhappy or concerned about the service that we have provided to you then you should inform us immediately so that we can do our best to resolve the problem for you. In the first instance, it may be helpful to contact the individual who is working on your case to discuss any concerns. If you would like to make a formal complaint, you can access our full complaints procedure here.

In the event that we are unable to resolve a complaint regarding our services directly with you, you may have the right to refer it to the Legal Ombudsman at Legal Ombudsman, PO Box 6806, Wolverhampton, WV1 9WJ, telephone 0300 555 0333, email enquiries@legalombudsman.org.uk or visit www.legalombudsman.org.uk. You must make your complaint to the Legal Ombudsman within six months of receiving a final response to your complaint, and, no more than six years from the date of the act or omission complained of, or no more than three years from when you should reasonably have known there was cause for complaint.

In compliance with the EU Regulation on Consumer Online Dispute Resolution (ODR), please note that the ODR platform can be found here.

Ramsdens maintains professional indemnity insurance in accordance with the rules of the Solicitors Regulation Authority.

Our primary insurer are Travelers Insurance Company Limited. Full details of the insurers and the territorial coverage of the policy are available for inspection at our offices.

Our VAT registration number is GB 125 4548 19.

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