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Securing the right legal representation is a critical decision that can significantly influence the outcome of a personal injury claim; the expertise and approach of your personal injury lawyer can be the difference between a successful and unsuccessful claim.

With focused expertise that general practitioners may lack, a proficient personal injury lawyer can guide you through the complexities of the claims process. For example, our experienced team stays up-to-date with changes in legislation and court rulings, to ensure that your case is handled with the most current and relevant legal strategies. This specialisation allows our solicitors to identify the subtleties that can significantly impact the outcome of your case, to help you to make informed decisions along the way. We support you so you can care for your health while the case is ongoing, and ensure that your rights are protected and your voice is heard.

Moreover, a specialist may have experience with cases similar to yours, which can give them a clear understanding of what strategies will work best in negotiations and in court. This experience is invaluable in accurately assessing the value of your claim, understanding how defendant solicitors and insurance companies operate, and effectively representing your interests.

In the following guide, we explain what you should consider when deciding on a personal injury solicitor for your case, and how to start the process.

Accessibility and communication

Effective communication and accessibility are fundamental when choosing a personal injury lawyer. The nature of personal injury cases often involves complex legal terminology and procedures that can be challenging to understand. Our lawyers communicate clearly and are readily accessible, making the process far more manageable and less stressful.

A good solicitor prioritises keeping you informed throughout your case. They should be able to explain legal concepts in simple terms and provide regular updates on the progress of your case. This not only ensures that you are kept in the loop but also enables you to make informed decisions when necessary.

Accessibility is equally important. Our specialist team are approachable and available to address any concerns or questions you may have. We are responsive to calls, emails, and in meetings, all of which indicate how much attention your appointed Ramsdens lawyer will give your personal injury case. A lawyer who is hard to reach or who does not promptly respond to your inquiries may not be the best choice, as this could lead to unnecessary delays and added stress.

When assessing a lawyer's communication skills and accessibility, consider the following:

  • Do they explain legal terms and procedures in a way that is easy to understand?
  • Do they respond to messages or calls quickly?
  • Are they proactive in providing updates, or do you have to chase them for information?

Understanding fees and costs

Navigating the financial aspects of legal representation is a critical step in choosing a personal injury lawyer. Understanding the fee structures and costs associated with your case is essential if you want to avoid any unexpected financial burdens as your case progresses.

Most personal injury lawyers work on a no win, no fee basis, also known as a conditional fee agreement. This means you will only need to pay your solicitor's fees if you win your case, and you will not have to deal with any upfront costs. While this arrangement minimises your financial risk, it is still important to have a clear understanding of what you will be expected to pay upon a successful outcome.

Typically, the defendant will pay a contribution towards your legal costs with a smaller element being paid by you, which is deducted from a percentage of the compensation you receive. There may be other costs involved in pursuing your case, such as court fees, costs for medical reports, and other disbursements. It is important to discuss these potential costs with your lawyer at the outset. A transparent lawyer will provide a detailed breakdown of how fees are calculated and what costs you might incur throughout the process.

Here are some key points to consider regarding fees and costs:

  • Ensure you understand the lawyer’s fee structure and what it includes.
  • Ask for an estimate of the potential costs outside the lawyer's fees.
  • Discuss how disbursements and other expenses are handled.
  • Clarify what happens in terms of fees and costs if the case is unsuccessful.

Understanding the fee structure and being aware of potential costs from the beginning can help you make an informed decision and avoid any surprises down the line. Our team will ensure that the above information is explained at the outset.

The initial consultation

When you first contact a solicitor, you will have an initial consultation. This meeting is not only an opportunity for the lawyer to learn about your case but also a chance for you to assess the lawyer's expertise, approach, and compatibility with your needs.

To make the most of this consultation, be prepared. Ensure all relevant documentation and information related to your case, such as medical reports, accident reports, and any correspondence with insurance companies are available. Being well-prepared allows the lawyer to give you a more accurate assessment of your case.

During the consultation, consider asking the following questions:

  • What experience does the lawyer have with cases similar to yours? Do they specialise in personal injury law?
  • Who will be managing your case? Will it be the lawyer you are speaking with, or will it be handed over to another team member?
  • How will the lawyer communicate with you throughout the case? What is their policy on responding to calls or emails?
  • What is the fee arrangement? Are there any potential costs that you should be aware of outside of the lawyer's fees?
  • What is the expected timeline for your case? What are the next steps?

Pay attention to how the lawyer interacts with you: do they listen attentively? Do they explain things clearly and provide thorough answers to your questions? The level of attention and clarity you receive during this initial meeting can be indicative of what you can expect throughout your case.

After the consultation, take some time to reflect on the information you received and how you felt during the meeting. Trusting your instincts about how comfortable and confident you feel with a lawyer is often just as important as their professional credentials.

Making your decision

After conducting your initial consultations and gathering all the necessary information, the time comes to make an informed decision about which personal injury lawyer to choose. This decision should balance various factors, and reflect not only on the professional attributes of the lawyers you are considering but also on your personal comfort and confidence in their ability to represent you effectively.

Take into account any testimonials, reviews, or personal recommendations you have received. A lawyer's reputation in the industry can provide insight into their professionalism and success rate.

Do not underestimate the importance of feeling comfortable and confident with your choice. Your lawyer will be your partner throughout the claims process, and it's crucial that you trust them and feel at ease discussing your concerns.

Our specialist team of lawyers not only has the necessary legal expertise you require but also values your time and is committed to achieving the best possible outcome for you.

Once you have considered all these factors, you will be ready to make an informed decision and select the personal injury lawyer whom you believe will best represent your interests and guide you towards a successful resolution of your case.

Contact us

At Ramsdens, we have a dedicated personal injury team that is experienced in helping people to claim for a variety of injuries in different sectors, from road traffic accidents, workplace accidents and those involving public and occupiers liability.

We offer a free consultation when you first contact us and deal with all personal injury claims on a no win, no fee basis. To learn more, simply call us today on 01484 821 500, send us an email to, or fill in our online contact form to arrange a time for us to call you back.