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Arrangements for continued provision of services by Ramsdens
All of us at Ramsdens are very conscious of the concern and worry that many of our clients and contacts may have regarding the social and economic impact of Covid-19, and we wanted to reassure our clients of the measures we will be taking to ensure that we continue to provide a high level of client service.
In light of the most recent government advice (updated 5 January 2021) we anticipate that, during this time, most meetings will be held remotely and replaced by a telephone call or video conferencing via various platforms including Skype, Zoom, Microsoft Teams, Facetime & WhatsApp.
Should you wish to take advantage of these services please contact the person dealing with your matter to make the necessary arrangements.
The majority of our solicitors and support staff will be working remotely from home. Those people working from home have remote access to our practice management system, document sharing, telephone lines and email and are able to work more or less as normal.
If you are unable to meet virtually, please call to discuss the possibility of making an appointment. We will try to accommodate all necessary appointments.
Meetings are available at a limited number of our offices and are by appointment only. In accordance with current Government guidance, please wear a face mask and maintain social distancing at 2 metres throughout the meeting. Hand sanitisers are available on entry and exit of the building.
We will email you once an appointment is booked with full information of your meeting and confirm the time, date and location.
If you feel unwell or have any symptoms, we ask that you do not enter our offices.
As a firm we remain committed to provide a full and uninterrupted service and thank you for working with us to ensure that we minimise the negative impact.